Yes, if you choose in order a pick up in 9b plus, you can also try on and check the goods.

Yes, you can change the data in the order even after sending it. Before we hand over the package to the carrier.

When we send a package, we will send you automatically e-mail with a tracking number of the shipment.

Yes, it is possible, but it is necessary to create an order.

If you have any problem please contact us via e-mail, via chat on the website, or call us at +420 533 312 341, and we will try to resolve as quickly as possible.

You pay postage back to us as a buyer. We also offer a service "Simple return ', which you order and pay when you create an order. More about this service HERE.

Orders placed until 13:00, which are in stock, are sent on the same day.

If we do not have the goods in stock, we order them from our supplier. At each product, you can find information about availability and possible shipping dates. Usually we send the goods from the supplier within 5 days of ordering.

To return the goods needed to goods packed together with a completed form of withdrawal (possibly with a form of exchange or complaint) and thus wrapped package sent back to our address: 9b plus Ltd., Zábrdovická 801/11, 61500 Brno.

No, we pay VAT on Slovak. Our VAT number is SK4120234349.

When you pick up your order in 9b plus, it is possible to pay both by credit card and in cash.

Mon-Thu: 8:30 to 4:30 p.m., Fri: 8:30 to 2:30 p.m., Sat-Sun: Closed. You can find the entire opening hours HERE.

Our office is located in Brno at Zábrdovická 801/11, between the Military Hospital and City Spa. You can also use the parking place inside the complex. You will report to the gatehouse that you are going to 9b plus and they will guide you further. A detailed description of the route and the map can be found HERE.